CarRoll helps to streamline thecustomer journey during this settlement process and manages a extended network of service points where the customer can present his or her damaged car.
Equipped with the state-of-the-art mobile technology the service agent assesses the damage of the vehicle. Based on these photographs and comments, a cost estimate is remotely produced by a technical coördinator, who defines the repair methodology (smart repair, one-day repair or standard bodywork repair). On the spot, the driver chooses for immediate payment or repair in the body shop community of his/her insurance company. In the time you drink a coffee, carRoll takes care of your insurance claim, … it’s all about customer and supplier delight …